Terms and Conditions

These Terms and Conditions govern the use of NorseMania Casino by all registered players. By creating an account and depositing funds, players agree to the terms set out below in full. Please read carefully before playing, as these terms cover eligibility, bonus rules, withdrawal policy and account conduct.

1. Eligibility

• Players must be at least 18 years of age to register an account or wager real money.
• Players must be legally resident in a jurisdiction where online gambling with NorseMania is permitted.
• One account is permitted per person, per household and per payment method. Duplicate accounts will be closed and any associated bonus funds forfeited.
• Identity verification (KYC) may be requested at any time, and is mandatory before any withdrawal is processed.

2. Account Registration

Players must provide accurate, current information during registration, including full legal name, date of birth, residential address and a valid email address. Providing false information may result in account suspension and forfeiture of any funds held, pending investigation. Players are responsible for keeping login credentials secure and must notify support immediately of any suspected unauthorised account access.

3. Deposits and Withdrawals

Withdrawals are processed back to the original deposit method where possible, in line with standard anti-money laundering practice across the industry. NorseMania reserves the right to request additional verification documents before releasing a withdrawal, particularly for first-time withdrawal requests or unusually large amounts.

4. Bonus Terms

• The welcome bonus of 150% up to £2,000 is available to new players on their first qualifying deposit of £20 or more.
• Wagering requirements are set at 35x the bonus amount for the welcome offer, 30x for the weekly reload bonus and 40x for free spin winnings.
• Wagering must be completed within 30 days of bonus activation, after which any unwagered bonus funds and related winnings are forfeited.
• Slot games contribute 100% of stake towards wagering requirements. Table games contribute 10%. Live dealer games do not contribute towards wagering.
• Maximum stake per spin or hand while an active bonus is in play is £5. Exceeding this limit may void the bonus and associated winnings.
• Only one bonus may be active on an account at any time.
• NorseMania reserves the right to amend, withdraw or refuse any promotional offer at its discretion, particularly in cases of suspected bonus abuse.

5. Bonus Abuse

Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same bonus repeatedly, using betting patterns designed specifically to minimise risk while meeting wagering requirements (such as covering both sides of an even-money bet), and colluding with other accounts to extract bonus value without genuine gameplay. Accounts found to be engaging in bonus abuse will have bonus funds and related winnings voided, and may be subject to permanent closure.

6. Responsible Gambling

NorseMania is committed to promoting responsible gambling. Players can set deposit limits, loss limits, wager limits and session time reminders directly from account settings at any time. Self-exclusion periods, ranging from 24 hours to permanent closure, can be requested through support and will be honoured immediately once confirmed. Players showing signs of problem gambling behaviour may have limits applied to their account proactively as a protective measure.

Support organisations including GamCare and Gamblers Anonymous UK are signposted throughout the site and in the footer of every page, offering free and confidential help to anyone affected by gambling-related harm.

7. Game Rules and RTP

All games are supplied by licensed, independently certified providers. Return to Player (RTP) percentages are set by the game provider and published within each game’s information panel. NorseMania does not alter RTP settings on any game. In the rare event of a software malfunction affecting a game round, the round will be voided and any wagered stake returned to the player’s account balance.

8. Account Closure and Self-Exclusion

Players may close their account at any time by contacting support. Self-excluded accounts cannot be reopened before the chosen exclusion period expires, regardless of player request, in line with responsible gambling obligations. NorseMania reserves the right to close or suspend any account suspected of fraud, bonus abuse, underage access or breach of these terms, pending investigation.

9. Changes to These Terms

NorseMania may update these Terms and Conditions from time to time to reflect regulatory changes, new features or operational requirements. Material changes will be communicated to registered players via email or an on-site notice. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

10. Contact and Disputes

Any disputes regarding account activity, bonus eligibility or withdrawal processing should first be raised with customer support via live chat or email at [email protected]. NorseMania aims to resolve all disputes fairly and promptly, with escalation procedures available for cases that cannot be resolved through standard support channels.

By using NorseMania Casino, players confirm they have read, understood and agreed to these Terms and Conditions in full, alongside the Responsible Gambling policy outlined on this site.